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For worldwide shipping except to Americas.
Please visit https://us.connectiveperipherals.com/ for shipping to USA, Canada and Mexico only. For the rest of Americas, please send inquiries to sales@connectiveperipherals.com
For worldwide shipping except to Americas.
Please visit https://us.connectiveperipherals.com/ for shipping to USA, Canada and Mexico only. For the rest of Americas, please send inquiries to sales@connectiveperipherals.com

Fequently Asked Question (Wk3-Feb2024)

#FAQ

Question : How do I configure the new USB to 422/485 adapters PRO and ISO PRO Series adatpers?

Answer : Please refer to section 2.3 of the devices datasheet which covers how to cionfigure the device. The configuration utility can for the adapter can be downloaded from here, this utility supports both Windows and Linux.

Question : What does the EFS feature on the USBC-H-422/485-M PRO / USBC-H-422/485-M-ISO PRO series do?

Answer : The EFS (Extra Fail Safe) feature is similar to the biasing feature found on our other converters. It helps to bias the data lines to the idle state when no node is driving the bus, preventing spurious data which may be received if the lines are floating.

Like the other features in our PRO series, the EFS biasing is built into the converter avoiding the need for external components, and is enabled/disabled easily via our configuration tool. The EFS LED illuminates in a steady green colour to provide a clear indication when this feature is enabled.

Question : How do I install the drivers for the USBC-H-422/485-M PRO / USBC-H-422/485-M-ISO PRO series?

Answer : The USBC-H-422/485-M PRO / USBC-H-422/485-M-ISO PRO adapters use the standard FTDI drivers. Please see our Driver Install guide for more details.

You can easily install the drivers before connecting your converter by downloading the executable installer from our Drivers Page. The drivers are also available on Windows Update and so you can connect your adapter and Windows will install the driver if your settings allow.